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CINC Continues to Put Relationships at the Forefront of Real Estate Technology with the Introduction of Video Messaging via Texting and Email

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CINC (www.cincpro.com), the number one lead generation and conversion platform for elite agents and teams, today announced the release of video messaging. This platform-based communication tool allows CINC clients to send in-message videos via text and email straight from their CINC system.
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Adoption of Digital Integration Hub Architectures Built on the GridGain In-Memory Computing Platform Growing Rapidly

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GridGain Systems, provider of enterprise-grade in-memory computing solutions based on Apache Ignite®, today announced the rapid adoption of the GridGain in-memory data grid technology to power Digital Integration Hub (DIH) architectures. This growth was reflected in GridGain’s strong 2019 new customer growth rates including 98% growth in revenue from new customers and a doubling of new customers in key industries including financial services, telecommunications, retail and travel. DIH architectures allow businesses to aggregate data from multiple on-premises and cloud-based data sources to provide real-time access to that data across internal business applications to drive successful digital transformations.
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Bidgely CARE Driving Utility Call Center Savings Through Artificial Intelligence

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The Bidgely CARE utility call center solution powered by artificial intelligence (AI) is delivering reduced average handling times (AHTs) for high bill calls from utility customers by nearly three minutes while also equipping customer service representatives (CSRs) with better program targeting and recommendations to improve customer satisfaction. At Florida Power & Light (FPL), CARE is actively being used by over 100 CSRs, who recently reported a rating of 4.8 out of 5 for the tool. An average of 8,000 account searches have been conducted monthly using the CARE solution, revealing specific insights into why a customers' bill was not aligned with their expectations.
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Pricefx Continues Its Momentum in 2019, Earning Top Honors and Delivering Strong Performance

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Pricefx, the global leader in cloud pricing software, today announced another year of tremendous growth during its fiscal year ending December, 31, 2019. The company has grown by 85% on average each year for the last four years - 3 to 4 times the industry standard for pricing companies. As a result, Pricefx is continuing to expand its market share, particularly in the U.S. where the company more than doubled its total revenue.
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